Website Maintenance


Your website should work for your business, not create more work.

Our maintenance service helps keep your site secure, up to date, and running smoothly. We test updates before they go live, monitor your website, and make sure everything continues working as expected.

We also perform recurring checks on your website’s critical functionality, including forms, integrations, and other essential features, so potential issues can be identified before they affect your visitors.

Essential Maintenance


Designed for websites that need reliable security, updates, and monitoring.

Includes:

  • WordPress core updates
  • Plugin and theme updates
  • Staging environment updates and review
  • Security monitoring
  • Uptime monitoring
  • Single-page functionality testing after updates
  • Recovery assistance if updates cause issues
  • Hosting support coordination

Response Time:

  • Best effort support
  • Typically within a few business hours during weekdays
  • Next business day on weekends and holidays

Managed Maintenance


For organizations that rely on their website for lead generation, customer communication, or operational functions.

Everything in Essential Maintenance, plus:

  • Multi-page website testing after updates
  • Testing of forms, lead capture, and key conversion paths
  • Custom process and workflow testing
  • Monitoring of third-party integrations
  • Monthly website health review
  • Up to 30 minutes of minor content updates per month
  • Text changes
  • Image swaps
  • Basic page updates

Response Time:

  • Best effort support
  • Typically within a few business hours during weekdays
  • Next business day on weekends and holidays

Fully Managed Website Partner


For businesses that view their website as a critical business asset and want a proactive partner managing it.

Everything in Managed Maintenance, plus:

  • Priority support
  • Weekend support availability
  • Quarterly strategy and website review
  • Performance monitoring and recommendations
  • SEO health monitoring
  • Advanced integration monitoring
  • Staging and deployment assistance for larger changes
  • Up to 2 hours of minor content and website updates per month
  • Consultation and guidance on website improvements
  • Priority issue resolution

Response Time:

  • Best effort support
  • Typically within a few business hours, including weekends for urgent issues

Important Note

Website hosting and website maintenance are separate services.

  • Hosting provides the infrastructure that keeps your website online, including server resources, backups, and core hosting services.
  • Maintenance ensures your website remains secure, updated, monitored, and functioning properly as software, integrations, and web standards evolve.

Take a Look at Our Hosting Plans


Need Support?


Whether you have questions about hosting, domains, plugins, updates, or anything else related to your website, you’ll connect with someone right here at DRM.

No overseas support. No bouncing between different companies. Just one local team that knows your website and is ready to help.